Letters and email · April 24, 2001

Charlotte Malone submits library-hours survey results

Reports 39 responses and overlapping preferences for later or more uniform hours. Response categories are multiple-choice counts, not unique respondents.

Text

Transcribed from the scans and checked against them by Claude. Typed text comes first; handwritten notes follow it. [illegible] marks words that cannot be read and [?] an uncertain reading.

HERMOSA BEACH FRIENDS of the LIBRARY April 24, 2001 Wendy Romano, Acting County Librarian County of Los Angeles Public Library 7400 East Imperial Highway P.O. Box 7011 Downey, CA 90241-7011 Dear Ms. Romano: As you may remember, the Hermosa Beach Friends of the Library, in an attempt to better serve patrons, conducted a survey regarding hours of operation of our library. During the period from Feb. 22 to March 31, 2001, the enclosed letter appeared in the two local papers and surveys were mailed to the HBFOL membership and were available at the library counter. 39 responses were received, reflecting the following: No change in hours of operation - 14; Change hours of operation - 42; Open later – 16 (8PM - 10; 9PM – 5; 10PM – 1;) Open earlier – 6; More hours – 7; Open Mondays – 2; Open Sundays – 1 Uniformity of hours – 10 Many respondents expressed several views, adding comments buttressing their opinions, e.g. "open late for working people"...."I can't remember the hours because they vary so much".... "MORE HOURS!" Our interpretation of the returns is that patrons wish to have the hours changed to stay open later (at least until 8PM) and to have a uniform opening and closing time, and, of course, implicit in these responses is a desire for more hours of operation. If your staff wishes to examine the responses or needs more information, please contact me. Sincerely, Charlotte Malone, President Enc. 2 cc: 550 Pier Avenue, Hermosa Beach, California 90254 310/379-8475

Handwritten notes

• (signature) Charlotte Malone • (after cc:) Jean Alexander • (below) Ron Schneider

Show the original machine reading

Source scan page 9

HERMOSA BEACH
FRIENDS of
the LIBRARY
April 24, 2001
Wendy Romano, Acting County Librarian
County of Los Angeles Public Library
7400 East Imperial Highway
P.O. Box 7011
Downey, CA 90241-7011
Dear Ms. Romano:
As you may remember, the Hermosa Beach Friends of the Library, in an attempt to better serve
patrons, conducted a survey regarding hours of operation of our library.
During the period from Feb. 22 to March 31, 2001, the enclosed letter appeared in the two local papers
and surveys were mailed to the HBFOL membership and were available at the library counter.
39 responses were received, reflecting the following:
No change in hours of operation
Change hours of operation
Open later - 16 (8PM - 10; 9PM - 5; 10PM - 1;)
Open earlier - 6;
More hours - 7;
Open Mondays - 2;
Open Sundays - 1
Uniformity of hours - 10
14;
42;
Many respondents expressed several views, adding comments buttressing their opinions, e.g. "open
late for working people"...."I can't remember the hours because they vary so much".... "MORE
HOURS!"
Our interpretation of the returns is that patrons wish to have the hours changed to stay open later (at
least until 8PM) and to have a uniform opening and closing time, and, of course, implicit in these
responses is a desire for more hours of operation.
If your staff wishes to examine the responses or needs more information, please contact me.
Sincerely,
Charlie malone
Charlotte Malone, President
CC : Cc.? gean alexander
Ron Schneidlar
550 Pier Avenue, Hermosa Beach, California 90254 310/379-8475