Notes · 2013Estimated date

Internet connectivity troubleshooting note

Browser error printout with handwritten modem and connectivity notes. The year is estimated.

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Transcribed from the scans and checked against them by Claude. Typed text comes first; handwritten notes follow it. [illegible] marks words that cannot be read and [?] an uncertain reading.

This webpage is not available The server at google.com can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network. Here are some suggestions: • Reload this webpage later. • Check your Internet connection. Restart any router, modem, or other network devices you may be using. • Check your DNS settings. Contact your network administrator if you're not sure what this means. • Try disabling network prediction by following these steps: Go to the Chrome menu > Settings > Show advanced settings... and deselect "Predict network actions to improve page load performance." If this does not resolve the issue, we recommend selecting this option again for improved performance. • Add Google Chrome as a permitted program in your firewall's or antivirus software's settings. If it is already a permitted program, try deleting it from the list of permitted programs and adding it again. • If you use a proxy server, check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server, adjust your proxy settings: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox. Error 105 (net::ERR_NAME_NOT_RESOLVED): Unable to resolve the server's DNS address.

Handwritten notes

• (left margin, rotated) "new computer - yes connected - X X not connected - intermittent" [?] • (bottom) Our Broadband modem is experiencing connectivity issues. Restart Broad Band modem. Unplug or turn off modem. Wait 10 sec.
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